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You’ll find this option in the Add-ins section of Outlook 2007 and Outlook 2010 or under Help-> About Microsoft Office Outlook-> Disabled Items… in Outlook 2003. In case the add-in got disabled because of a crash, then it could also be listed under Disabled Items. WebEx Productivity Tools is listed as a COM Add-in. If the WebEx Toolbar or Ribbon buttons still do not show, you must enable the add-in in Outlook in the usual way. The WebEx add-in will not be available in Outlook. Without Outlook being enabled in the WebEx Settings, Restart Outlook and once restarted, verify that the WebEx options are now available on the Toolbar or in the Ribbon.Verify that “Microsoft Outlook” is selected for “Email and Scheduling”.
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Start-> All Programs-> WebEx-> Productivity Tools-> WebEx SettingsĬlick on the “Edit WebEx Settings” link at the bottom or press F11. Enable Outlook in Cisco WebEx One-Click clientīefore checking if the add-in is enabled in Outlook, you’ll first have to check if Outlook integration has actually been enabled in the WebEx One-Click client How can I make the WebEx integration available in Outlook again?Īssuming that you have installed the “WebEx Productivity Tools” already (see further below if you haven’t), common reasons for the WebEx buttons not being available in Outlook is that the add-in is either disabled in Outlook or in the Cisco WebEx One-Click client itself.Īlso, check your installed version of the client if your are using Outlook 2010. However, I no longer see this WebEx Toolbar nor does it show as a Ribbon tab in Outlook 2010. For this I used to have a WebEx Toolbar in Outlook to directly schedule on-line meetings from within Outlook. We're using Cisco WebEx for on-line meetings.